Privacy Policy
Effective Date: 01/01/2025
Zimark Curtain values your privacy and is committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, phone number, email address, delivery address.
- Transaction Information: Payment details (cash, M-Pesa confirmation), purchase history.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Communicate with you about your purchases, inquiries, or service updates.
- Improve our website and customer experience.
- Send promotional offers (only if you have given consent).
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing Data
We process your personal data based on:
- Your consent (for marketing communications).
- The performance of a contract (to fulfill your orders).
- Legal obligations (tax and accounting purposes).
- Legitimate interests (to improve our services and website).
4. Data Storage & Security
We store your personal data securely and only for as long as necessary to fulfill the purposes outlined in this policy.
Access to your data is restricted to authorized staff only.
We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
- Service providers (e.g., delivery partners, payment processors) who are bound by confidentiality agreements.
- Legal authorities if required by law.
6. Your Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Object to processing for marketing purposes.
- Withdraw consent at any time.
- Request data portability.
To exercise your rights, contact us at +254 721 881 401.
7. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Zimark Curtain
Moyale Mall, 4th Street, First Avenue, Shop G17
Eastleigh, Nairobi, Kenya
Phone: +254 721 881 401